Impeccable customer service! I ordered from Sydney, Australia and i first sent the home address but found out the person I was giving it too was in hospital. I didn’t have the hospital room number of the receiver. They went out of their effort to contact the hospital to deliver the gift. Such a touching and personal experience! With the Timezone difference giving a barrier to any communication they took it into their hands and she is thrilled by the gift. I was also super excited about the get well flower pot being so cheerful and colourful! It was perfect and I have never seen something like this where I live. Thank you again to the team for your amazing efforts! Hope to order from you again one day.
The flowers were beautiful! Definitely will be recommending these guys to friends/family in Lafayette. They definitely helped me make my best friend's day, even though I'm 1,000 miles away! :) Staff is super nice, helpful, and responds quickly.
They are very fast and accurate of what you order my friend loved the flowers. Thank yall sooooooo much looking forward to using this place again.👍🏽👍🏽👍🏽👍🏽
Spedale's Florist has been a great help to making sure all of my customers were taken care of when I need flowers in the Lafayette area. I trust the Spedale's for all of my personal orders also. They are a great family owned business and will make sure everything they do is exactly the way you want it or they'll make it right.
We wanted to order something a little different and a "snack basket" was perfect and beautiful.. thank you for always delivering perfection..
Awesome experience, got an upgrade for no charge since they were out of the item I wanted.
Great job creating a beautiful bouquet for my aunt in the hospital. All done online and by email and I appreciated the emails checking to make sure it would be what I wanted. Delivered timely, good price.
Hot Food Express
Good customer service. I just called and had a question and the lady helped me with the fastest way and was very nice. I’ll be placing my order soon.
Couldn’t be more pleased. Was out of town and needed help with a birthday arrangement. The staff couldn’t have been more courteous and amenable. They really went the extra mile to not only make something beautiful for my lady’s special day but to contact me afterwards. Would recommend to anyone and will definitely use again.
I live in MS and my daughter has just started her first job as an attorney in LA. I called Spedale’s florist based on their reviews and customer ratings. I was so thankful after talking to one of their employees who handled everything so sweetly and efficiently! I will ALWAYS use Spedale’s as my Lafayette florist connection! They are the absolute BEST! ❤️💝😘
Excellent communication and customer service. Speedy response to questions. Would 100% recommend their services to anybody.
We received this beautiful arrangement when we lost a beloved member of our family. Our friends ordered from out of state and I’m sure they are just as happy with the outcome as we were to receive them. Almost a week later and they are just as pretty and fragrant as day 1!
Best customer service ever! The president of the company himself addressed an issue (not of their making) keeping me thoroughly informed at each step along the way. A company of true integrity. They have my highest recommendation and respect.
Spedale’s did an incredible job fulfilling my request and understanding my description for an unusual floral arrangement and potted plant. I placed my order by phone from South Carolina, with no prior knowledge of Spedale’s or any other florist in Lafayette, based only on their website and positive reviews. I received excellent service from the staff answering the phone and taking my order, the designer of the arrangement and the person who delivered the order. Everything was done exactly as promised and I received several emails keeping me informed of my order and delivery. I can’t recommend Spedale’s highly enough!
I've never experienced anything like this. The BEST!!! I am so impressed with the email updates from order to delivery! Next time I'm in Lafayette I will make it a point to go meet you WONDERFUL people. Thank you so much!!