Spedale’s Florist | Delivery Policy

 

We are members of the Teleflora network and the Independent Florist’s Association wire service. These partnerships let us coordinate reliable floral delivery nationwide and worldwide.Florist presenting a colorful spring flower arrangement in a glass vase for delivery

Delivery Policy & International Orders

Local Delivery Fee: A $13.50 minimum delivery fee applies to every local order (may vary by distance/area). A $6.95 service fee applies to all orders outside our local delivery area.

  • Same-Day Cutoff: Monday–Friday, U.S. orders received before 1:00 PM in the recipient’s time zone are eligible for same-day delivery. Orders received after that time will be delivered the next business day. Saturday orders must be received before 10:00 AM for eligible same-day delivery.
  • Timed Deliveries: We always do our best to honor requested times; however, specific delivery times cannot be guaranteed.
  • Sunday Deliveries: We are unable to guarantee Sunday delivery. For funeral and memorial services only, we can coordinate pre-scheduled Sunday deliveries to Lafayette and Broussard funeral homes and churches when orders are placed by Saturday 10:00 AM CST (subject to availability and not guaranteed). All other Sunday delivery requests will be delivered on the next business day.
  • Rural/Cemetery Deliveries: Rural route or cemetery deliveries cannot be guaranteed.
  • International Orders: Please call our team at (800) 822-3845. International orders cannot be placed online and may include additional fees.

For official same-day delivery cutoff times, visit our
Delivery Cutoffs page.

For Sunday and holiday funeral delivery policies, visit our
Sunday & Holiday Funeral Delivery page.

Service Area

We provide direct hand-delivery within our official local service boundary and the ZIP codes listed below.
Orders placed for addresses outside our direct-service boundary may be fulfilled through a trusted partner florist (wire service).
For the visual boundary and city-by-city notes, visit our Service Area Hub.

Hospitals We Serve (Local)

  • Heart Hospital of Lafayette – 337-521-1000
  • Lafayette General Medical Center – 337-289-7991
  • Lafayette General Southwest – 337-981-2949
  • Lafayette Surgical Hospital – 337-769-4100
  • Our Lady of Lourdes Medical Center – 337-289-2000
  • Park Place Surgical Center – 337-237-8119
  • Surgery Center – 337-233-8603
  • University Medical Center – 337-261-6000
  • Women’s & Children’s Hospital – 337-521-9100

Funeral Homes We Serve (Local)

  • Acadian Funeral Home – 337-364-6162
  • Carney Funeral Home – 337-235-9789
  • David Funeral Home – 337-369-6336
  • Delhomme Funeral Home – 337-235-9445
  • Evangeline Funeral Home – 337-394-4188
  • Fletcher Funeral Home – 337-369-3341
  • Fountain Memorial Funeral Home – 337-981-7098
  • Golden Meadows Funeral Home – 337-394-1146
  • Kinchen Funeral Home – 337-235-1193
  • Martin & Castille Funeral Home – 337-234-2311
  • Melancon Funeral Home – 337-235-3315
  • Pellerin Funeral Home – 337-332-2199
  • Raphael Funeral Home – 337-234-1356
  • Syrie Funeral Home – 337-234-2305
  • Walters Funeral Home – 337-706-8941

ZIP Codes We Serve

70501, 70502, 70503, 70504, 70505, 70506, 70507, 70508, 70509, 70517, 70518, 70519, 70520, 70555, 70558, 70592

Order Requirements & Limitations

  • All orders must include the sender’s name, address, and phone number on the invoice.
  • All orders must include the recipient’s name, address, and phone number on the invoice.
  • Anonymous card messages are permitted; however, the sender’s name may be released upon verified request.
  • We will not deliver items not purchased at Spedale’s Florist.
  • We will not deliver money or third-party gift cards included with an order.
  • We will not deliver alcohol-based products or beverages.
  • If delivering a personal container (vase/basket) supplied by the customer, the sender must sign a release acknowledging Spedale’s is not responsible for that item.

Substitutions & Refunds

We strive to match your selected design and color palette. If a specific flower or container is unavailable, a comparable substitution of equal or greater value will be made to maintain the overall look and feel of the arrangement.

  • Freshness Guarantee: We stand behind the quality and freshness of our flowers. If there’s an issue, contact us within 24–48 hours of delivery so we can make it right.
  • Quality Concerns: Please provide a photo and order number when possible; this helps our design team assess and resolve quickly.
  • Refunds/Redeliveries: Resolutions may include a redelivery, replacement, or refund depending on the circumstance.

Special Note: Spedale’s Florist, Inc. may change, add, or modify this Delivery Policy at any time without public notice. Acceptance of any order for delivery on a Spedale’s Florist vehicle is at the sole discretion of management.